Friday, April 22, 2011

How to Deal with Mistakes


Let’s face it. Mistakes occur. And when they do, there are five basic response options, five different approaches you and your team members can take:

  1. You can ignore it. (The I-Couldn’t-Care-Less Approach)
  2. You can hide it. (The Cover-Up Approach)
  3. You can blame others. (The Deflection Approach)
  4. You can blame circumstances. (The Excuses Approach)
  5. You can admit to it, fix it, and learn from it – accepting any appropriate consequences like an adult. ( The RESPONSIBLE Approach)

2 comments:

  1. and we all have taken each one of these at least once!

    ReplyDelete